01
Create an office zone register
List entrances, reception, work areas, meeting rooms, executive areas, pantries, washrooms, prayer spaces, corridors, stairs, lifts and back-of-house rooms. Record occupancy, access restrictions and the department responsible for each area.
Use the register to separate routine zones from high-touch, high-traffic or restricted areas.
02
Assign tasks and frequencies
For every zone, state the opening, daytime, closing and periodic tasks. Define what clean or ready means through observable checks such as waste removed, supplies replenished, touchpoints treated and floor condition accepted.
Periodic tasks should have their own calendar so they are not assumed to fit inside a routine shift without time.
- Zone
- Task
- Frequency
- Permitted time
- Inspection point
03
Map demand across the day
Note arrival peaks, meeting periods, meal times, prayer times, deliveries and closing activities. Decide which work is best completed before opening, which needs a day attendant and which can wait for a planned window.
The busiest hour, not average occupancy, often determines whether washroom, pantry or public-area coverage needs a fixed attendant.
04
Calculate productive coverage
Estimate task time using the actual furniture, finish, distance, equipment and access. Add setup, material collection, internal travel, waste transfer, breaks, room-release delays and supervision.
Keep the calculation transparent and test it during mobilisation; do not present a universal square-metre rate as a guarantee for every office.
05
Add relief, inspection and escalation
Show break cover, absence response, day-off coverage and any overlap needed for shift handover. Assign inspections by zone and define the route for spills, maintenance defects, access problems or urgent meeting-room resets.
A supervisor should be given enough time to brief, inspect and report rather than carrying an impossible full cleaning allocation.
06
Issue the employer schedule brief
Send the office location, zone register, task schedule, hours, expected occupancy, worker quantities and supervisor model. Confirm who provides equipment, products, uniforms, PPE, access, storage and consumables.
Review the first operating period with real observations and make controlled adjustments where the agreed scope supports them.